Privacy Policy

Effective Date: February 6, 2026

DentalSolutions (“DentalCancun,” “we,” “us,” or “our”) operates the website dentalcancun.com and provides dental services in Puerto Cancún, México, including serving patients traveling from the United States for dental tourism. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or communicate with us by phone, email, or text message (SMS).

1) Information We Collect

2) How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested information
• Schedule appointments and communicate about consultations or services
• Provide customer support
• Send administrative messages (confirmations, reminders, service updates)
• Improve our website, services, and marketing performance
• Comply with legal obligations and protect against fraud or misuse

3) SMS/Text Messaging Privacy (A2P/10DLC)

If you provide your mobile number and opt in to receive SMS messages, we may send texts related to your relationship with DentalCancun, such as:

• Appointment confirmations and reminders
• Follow-ups related to your inquiry or consultation
• Service-related notifications and support

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

Mobile information will not be sold or shared with third parties for marketing or promotional purposes. We do not share SMS consent with third parties for marketing purposes.
Consumer data will not be sold or shared with third parties for marketing.

4) How We Share Information

We may share your information only as necessary to operate our business and provide services, including:

• Service providers who help us run our website, communications, scheduling, analytics, and customer support (they are permitted to use your information only to perform services for us)
• Legal and safety disclosures if required by law, subpoena, or to protect rights, safety, and security
• Business transfers (if we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction)

5) Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7) Your Choices and Rights

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time (email unsubscribe links and SMS “STOP”)

To make a request, contact us using the information below.

8) International Users (U.S. Visitors & Cross-Border Care)

DentalCancun is located in México, and information you provide may be processed and stored in México or other locations where we or our service providers operate. By using our website or providing information to us, you consent to this processing and transfer.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. Changes will be posted on this page.